PET & ASSISTANCE ANIMAL​





​​PetScreening™ is a third-party service utilized by property managers to screen Household Pets, validate reasonable accommodation requests for Assistance Animals (Service/Emotional Support/Companion Animals) and confirm every resident understands the pet policies. To facilitate the screening and validation process, PetScreening offers residents two profile types to choose from.

With PetScreening, pet/animal owners create profiles to store their animal records and information in one secure and convenient place. PetScreening makes it easy for pet/animal owners to share their records with not only their housing provider, but also with pet groomers, doggy day cares, dog walkers, pet sitters, vets, pet-friendly hotels, and more.


DIFFERENT TYPES OF PROFILES:


  • HOUSEHOLD PET:  Residents with household pets must complete an online Pet Profile, with the details of your pet and attest that the information is accurate. 


  • ASSISTANCE ANIMAL:  Residents with Assistance Animals must submit reasonable accommodation requests through PetScreening's HIPAA compliant servers. The requests go through a comprehensive legal review process that adheres to HUD and FHAct guidelines and PetScreening's legal review team. You must include documentation from a medical professional (this includes, but is not limited to, mental health professionals, social workers, or medical doctors). The documentation must affirm the animal owner has a disability and a disability-related need for the animal. PetScreening will contact the medical professional to confirm for validation.


  • NO PET:  Residents without pets/animals may complete a brief online questionnaire and acknowledging our Pet Policy in case residents decide to have a pet during the tenancy. Residents will also formally acknowledge that unauthorized pets are not allowed on the premises.


PETSCREENING RESULTS:


HOUSEHOLD PET  Profile has an instantaneous turn-around time.


ASSISTANCE ANIMAL averages 24-business hours to be reviewed.  Extended processing times may occur if the medical professional is unresponsive or if additional clarifying information is requested from the animal owner.


PETSCREENING COST:


All Pet Screenings are FREE.

** When required, Sunbelt Homes will provide a CODE to complete the screening process and bypass the payment section.